Neural correlates of susceptibility to group opinions in online word - of - mouth recommendations

نویسندگان

  • Christopher N. Cascio
  • Matthew Brook O’Donnell
  • Joseph Bayer
  • Francis J. Tinney
  • Emily B. Falk
  • Raymond Bingham
  • Jean T. Shope
  • Marie Claude Ouimet
  • Anuj K. Pradhan
  • Bruce G. Simons-Morton
  • Kristin Shumaker
  • Jennifer LaRose
  • Farideh Almani
چکیده

The present study examined the relationship between social influence and recommendation decisions among adolescents in the new media environment. Participants completed the App Recommendation Task—a task that captures neural processes associated with making recommendations to others, with and without information about peer recommendations of the type commonly available online. Our results demonstrate that increased activity in the striatum and orbitofrontal cortex in response to peer recommendations are significantly correlated with changing recommendations to be consistent with this feedback within subjects. Furthermore, individual differences in activation of the temporoparietal junction during feedback that peer recommendations differed from those of the participant correlated with individual differences in susceptibility to influence on recommendation decisions between subjects. These brain regions have previously been implicated in social influence and being a successful idea salesperson, respectively. Together, they highlight a potential combination of internal preference shifts and consideration of the mental states of others in recommendation environments that include peer opinions.

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

A Model of E-Loyalty and Word-Of-Mouth based on e-trust in E-banking services (Case Study: Mellat Bank)

Customers extend robust trust to a business when they believe the business puts their interests first. Good experience of banking services and recommendations of other customers can increase trust. Loyalty and Word of mouth (WOM) is accepted as key factors successes of marketing. This paper seeks to discover the affecting factors on positive word of mouth and loyalty based on trust enhancement ...

متن کامل

Do Online User-generated Reviews Really Matter? a Self-validation Analysis

With the recent advances in electronic recommendation agents and social networking platforms, online review systems are becoming pervasive to transmit conventional interpersonal word-of-mouth communications to the World Wide Web. More and more online retailers have offered different opportunities for consumers to access various kinds of opinions and recommendations provided by their peers. Neve...

متن کامل

When do Online User-Generated Reviews Really Matter? A Self-Validation Analysis

With the recent advances in electronic recommendation agents and social networking platforms, online review systems are becoming pervasive to transmit conventional interpersonal word-of-mouth communications to the World Wide Web. More and more online retailers have offered different opportunities for consumers to access various kinds of opinions and recommendations provided by their peers. Neve...

متن کامل

The effect of systems interaction possibility of electronic word of mouth advertising and E_ quality on E_ loyalty with the moderating role of decision support satisfaction

Internet revolution and ICT have changed the world and access to information and communication of the people with each other is possible more than past. In this new environment, relying on E-word of mouth communication could be a way to achieve a competitive advantage. Given the pervasive role of new technologies in Service industry as well as importance of customer loyalty in the insurance ind...

متن کامل

Identifying Customer Journey Opportunities in 5A Model in Tourism Industry

Purpose: Growing development of technologies helped stronger customers with better relationship with companies. Consequently, marketers should pursue new ways of attracting customers and pathway. Modern customer buying path in the age of communication has been redesigned as 5A model (Aware, Appeal, Ask, Act, Advocate). The purpose is to identify customer opportunities of 5A model in tourism ind...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

عنوان ژورنال:

دوره   شماره 

صفحات  -

تاریخ انتشار 2014